Cancellation Policy (stuff that needs to be said)
We acknowledge that your plans may change, however the venues that we choose to run programs impose a per participant fee. If we cant give them notice of your cancellation in a timely manner, we are charged for your non attendance.
Please let us know at least 3 business days before a seminar, if you are unable to attend.
•For a full refund:- Written cancellation (email) must be received at least 3 business days prior to the commencement of the seminar. Phone calls will not be accepted**
•No Refund:- If you cancel within 3 Business days of the seminar or, if you're registered for a seminar and fail to attend.
•Business day = 0830 -16:30 Monday to Friday.
•If a course scheduled for Monday morning is cancelled, you are required to notify us no later than 16:30 on the Wednesday prior.
•If a course scheduled for Thursday morning is cancelled, you are required to notify us no later than 16:30 on the Monday prior.